LET'S GO ON A FLAVOUR TRIP
Let’s melt into unity. The music brings us together and the love makes us stick together.
FAQ
Find the most frequently asked questions below.
Our Flavour Trip pieces are EU normed sizes. Please have a look at the size guide (cm) next to the article to make sure you’re ordering the right fit for your body size. EU normed sizes tend to be 1 size smaller than US normed sizes.
Jimmi is 1,81 cm tall and wearing M
Amii is 1,69 cm tall and is wearing S
Please note: unfortunately, we can not accept returns for wrong sized items, as they are printed for you on your demand. Make sure to read our size guide to chose your correct size.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, you can contact us at support@flavourtrip.com. Please note that returns will need to be sent to the return address written on your received package.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Please note: unfortunately, we can not accept returns for wrong sized items, as they are printed for you on your demand. Make sure to read our size guide to chose your correct size.
You can always contact us for any return questions at support@flavourtrip.com.
Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out.
The shipping time depends on your location, but can be estimated as follows:
USA: fulfilment days + 5–6 business days
Europe: fulfilment days + 6–8 business days
Australia: fulfillment days + 2–14 business days
Japan: fulfillment days + 4–8 business days
International: fulfillment days + 10–20 business days
We accept Visa, Mastercard, American Express, Apple Pay and PayPal.
Our textil supplier is Stanley/Stella, an innovative Belgian apparel company with the following certifications:
GLOBAL ORGANIC
TEXTILE STANDARD (GOTS)
The Global Organic Textile
Standard (GOTS) is the worldwide leading textile processing standard for organic fibers, including ecological and social criteria, backed up by independent third-party certification of the entire textile supply chain. This standard also sets limitations on other fibers that can be blended with organic fibers.
ORGANIC CONTENT
STANDARD (OCS)
The Organic Content
Standard (OCS) is a certification for non-food goods that confirms the organic material presence in the final product. It also follows the supply chain from its source to the final product. https://textileexchange.org/organic-content-standard/
GLOBAL RECYCLED
STANDARD (GRS) and RECYCLED CLAIM STANDARD (RCS)
The Recycled Claim Standard
(RCS) and Global Recycled Standard (GRS) are international, voluntary standards that set requirements for third-party certification of recycled content and supply chain. The shared goal of the standards is to increase the use of recycled materials. The GRS includes additional criteria for social and environmental processing requirements and chemical restrictions. https://textileexchange.org/recycled-claim-global-recycled-standard/
OEKO-TEX
OEKO-TEX® certification
is one of the world’s leading labels for textile safety, and it proves that the certified products are free from hazardous chemicals. We’ve listed the label in the product description of the products that hold this certification. We also
use OEKO-TEX® certified inks and thread for embroidery designs.
For DTG prints, Kornit
Water-based and NeoPigment inks are used that are Oeko-Tex™ certified, which means they are safe to print on children’s clothing and reduce environmental waste. These inks provide a high washing colorfast AATCC rating of 4. https://www.oeko-tex.com/en/
PETA
Stanley/Stella is ‘PETA-Approved’, which means that they do not conduct or commission any animal tests on ingredients, formulations, or finished products and pledge never to do so. Their products are made from 100% vegan materials and 0% animal fibres,
ensuring that no harm is caused to animals. https://www.peta.org/international/
FAIR WEAR
FOUNDATION
Fair Wear Foundation (FWF)
is an independent organisation that works with apparel brands, garment workers and textile industry influencers to improve labour conditions in garment factories.FWF carries out audits in our partner factories on a regular basis, and establishes Corrective Action Plans (CAPs)
where needed to ensure workers’ rights and safe, dignified, and properly paid
employment. Stanley Stella has been a member of FWF since
2012.
Fair Wear membership testimonial
Post-consumer recycled plastic (PCR) packaging
Packaging made of post-consumer recycled plastics for all apparel orders. Post-consumer recycled plastic (or PCR) is a material made from everyday recyclables like plastic bottles and other containers. This saves raw materials and requires less energy for production.
Most of our PCR plastics
are made from shopping bags and wrapping films.